Frequently Asked Questions (FAQ)

Last Updated: 07 July 2026

Find answers to the most commonly asked questions about hotel bookings, cottages, resorts, tour packages, cab services, payments, and cancellations on Tripooty.

1. What is Tripooty?

Tripooty is an online travel booking platform where you can book hotels, cottages, resorts, homestays, tour packages, and cab services in Ooty.

2. How do I book a hotel?

Select your preferred hotel, choose your travel dates, complete the booking details, and make the payment. You will receive a booking confirmation after successful payment and confirmation from the hotel.

3. Can I cancel my booking?

Yes. Cancellation is allowed based on the cancellation policy of the respective hotel or service provider. Please refer to our Refund & Cancellation Policy.

4. When will I receive my refund?

Approved refunds are generally processed within 5–10 business days depending on your payment method and bank.

5. Is online payment safe?

Yes. All payments are securely processed through trusted payment gateway providers using industry-standard encryption.

6. Do you charge any hidden fees?

No. We aim to display transparent pricing. Any applicable taxes or service charges will be shown before payment.

7. Can I book without making an online payment?

Offline booking may be available for selected properties. Please contact our support team for assistance.

8. How can hotels or travel agents partner with Tripooty?

Hotels, cottages, resorts, travel agencies, and cab operators can register through our Partner Registration page.

9. How can I contact Tripooty?

You can contact us through our Contact Us page, email, or phone number listed on the website.

10. What should I do if I face any booking issues?

Please contact our customer support immediately. We will do our best to assist you and coordinate with the respective service provider.

Contact Us

Tripooty

Email: contact@tripooty.com
Phone: +91 7825946496
Website: https://tripooty.com